FREE SHIPPING AUS-WIDE & AUD30 INTL SHIPPING

Let’s talk

Get in touch for a custom outfit or just for a hola!

Or email us at [email protected]

Information

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Things you need to know

Please note that products may differ from pictures due to different lighting and buttons may vary as per availability

LOOK AFTER The outfit

Dry Clean Only

match your partner or baby

We also make outfits for your little ones or your partner! Contact us on the left for your matching outfits

Customise

Customise the outfit according to your taste, contact us on the left

Shipping & Delivery

Please allow 3 – 5 weeks for your items to be created. Shipping timeframes are in addition to the time it takes to make your garments. For rush orders, please get in touch with us here or [email protected] and we will let you know whether we will be able to meet your deadline.

Services
Delivery 
Cost (AUD)
Australia: DHL Express
1 – 3 business days
FREE ON ALL ORDERS
New Zealand: DHL Express
2 – 4 business days
FREE ON ALL ORDERS
Rest of the world: Standard
6 – 27 business days
$30
Rest of the world: DHL Express
2 – 8 business days
$60 OR FREE ON ALL ORDERS OVER $800 (AUD)

The above timeframes are estimations only and House of Vii is not liable for any delays due to natural calamities, national holidays, courier services or unforeseeable circumstances.

RETURNS POLICY

All sales are final. We do not provide any return, refund or exchange.

However, we offer alterations. The costs of return will be borne by the customer unless otherwise agreed upon

In the unlikely event that you receive a faulty or incorrect product, we will replace it.

 

Sizing Chart

Have a look at our handy sizing guide.

TAXES & DUTIES

Australian customers:
Product prices displayed are inclusive of all taxes and duties.

International customers:
Shipping is done on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in. Payment of these at the time of delivery is necessary to release your order from customs on arrival. We are not responsible for any custom duty levied to the customer on the shipment. For more information, please consult your local customs office.